FAQ
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Frequently Asked Questions
Everything you need to know about protecting and enhancing your home. We understand that a new roof or a major remodel is a significant investment, which is why we’ve gathered answers to our most frequently asked questions. From project timelines and material options to insurance claims and warranties, find the clear, expert information you need to make an informed decision for your property.
01
General Questions
Our expert team specializes in helping you navigate the insurance restoration process. If your roof has suffered damage from hail, high winds, or falling debris, you may be eligible for a full replacement paid for by your insurance provider. We provide a comprehensive, no-cost inspection to document all damage and provide the necessary evidence for your claim. Once the claim is filed, we work alongside your adjuster to ensure every detail—from the shingles to the flashing—is covered under your policy. This process often allows you to receive a high-quality, professional roof replacement with your only out-of-pocket expense being your standard policy deductible. Let us handle the complexities of the paperwork while we restore the safety and value of your home
Determining the health of your roof requires a balance of professional inspection and identifying key warning signs. Generally, minor issues like a few missing shingles or a small, isolated leak can be resolved with a targeted repair. However, if your roof is over 20 years old, experiencing widespread granular loss, or showing signs of structural sagging and multiple leaks, a full replacement is often the most cost-effective long-term solution. During our comprehensive drone and physical inspections, we look for “unseen” damage such as compromised underlayment or wood rot that simple repairs cannot fix. Our goal is to provide an honest assessment: if we can safely extend the life of your roof through a repair, we will; but if a replacement is necessary to protect your home’s interior, we will provide a detailed plan to ensure your property remains secure.
Protecting your home from the elements is our absolute priority during the construction process. We constantly monitor local weather radar to ensure we only begin work during safe, dry windows. However, because weather can be unpredictable, our crews are trained in rapid “dry-in” procedures. We only remove sections of your old roof that we can replace or securely cover within a short timeframe. If a sudden storm approaches, we immediately utilize heavy-duty, professional-grade waterproof tarps to seal any exposed areas, ensuring your home’s interior, ceilings, and belongings remain completely dry. Our team never takes risks with your property; we maintain a “safety-first” protocol that guarantees your home is fully protected against moisture infiltration from the moment we strip the first shingle until the final ridge cap is installed.
In almost all cases, you can remain comfortably in your home while we transform your space. We understand that your daily routine is important, which is why we utilize a “clean-site” protocol to minimize disruption. Our team uses plastic screening and HEPA air scrubbers to seal off the construction zone, preventing dust and debris from spreading to the rest of your living quarters. While there will be brief periods where water or electricity may be turned off for specific hookups, we schedule these times in advance to ensure you are prepared. We treat your property with the utmost respect, maintaining tidy workspaces and clear pathways. Our goal is to provide a seamless renovation experience that allows you to witness the progress firsthand without the added expense or hassle of temporary relocation.
02
Kitchen and bath
Yes, we provide a complete, turnkey solution for all your specialized remodeling needs. One of the biggest challenges in kitchen and bathroom renovations is coordinating multiple subcontractors, which is why we handle the entire process for you. Our team manages all necessary plumbing and electrical updates, ensuring that every new fixture, outlet, and appliance is installed according to the latest building codes and safety standards. Whether you are relocating a sink, adding modern LED vanity lighting, or upgrading your electrical panel to support new appliances, we oversee every technical detail. This integrated approach prevents scheduling delays, ensures consistent quality throughout the project, and provides you with a single point of contact for every aspect of your home transformation, from the initial demolition to the final inspection.
Our multi-layered waterproofing process is designed to eliminate the risk of leaks and mold growth. We don’t just rely on tile and grout to keep your home dry; we build a comprehensive moisture barrier behind the scenes. Our experts utilize advanced waterproofing membranes and high-density backer boards that create a seamless, impenetrable “tank” before a single tile is ever laid. We pay meticulous attention to the shower pan, drain connections, and corner joints—the most common areas for failure—using premium sealants and reinforced banding. By following strict industry standards and performing flood tests when necessary, we ensure your shower is structurally sound and completely watertight. This rigorous approach protects your subfloor and surrounding walls, providing you with a beautiful, spa-like oasis and the long-term peace of mind that your investment is fully protected.
Investing in your kitchen or bathroom is widely considered the most effective way to boost your property’s market value. Real estate experts consistently rank these two rooms as the highest-yield renovations, often providing a significant return on investment when it comes time to sell. A modern, updated kitchen or a spa-like master bathroom not only increases the appraisal value of your home but also makes it far more attractive to potential buyers, often leading to a faster sale. By incorporating high-quality materials, energy-efficient fixtures, and timeless design choices, you are doing more than just improving your daily lifestyle; you are building equity. Our team focuses on “smart” remodeling—balancing current trends with classic durability—to ensure that every dollar you spend today translates into a stronger, more competitive price for your home in the future.
Absolutely; bathtub-to-shower conversions are one of our most requested bathroom transformations. We specialize in removing outdated, high-walled tubs and replacing them with sleek, low-profile, or zero-entry walk-in showers. For those looking for a modern aesthetic, we offer custom glass enclosures and designer tile work that opens up the room. For clients prioritizing accessibility, we can install ADA-compliant features such as built-in seating, strategically placed grab bars, and non-slip flooring without sacrificing style. This conversion not only makes your bathroom feel larger and more luxurious but also ensures a safer, more functional environment for every family member. By managing the necessary plumbing adjustments and structural modifications, we provide a seamless transition that significantly modernizes your home while providing the long-term benefit of enhanced safety and independence.
03
Fencing
Navigating local building codes and zoning requirements is a standard part of our comprehensive service. In many municipalities, a permit is required for new fence installations, especially if they exceed certain height limits or are placed near property lines and street corners. To make the process as easy as possible for you, our team handles the heavy lifting—from researching your specific city ordinances to filing the necessary permit applications. We also coordinate with local utility companies (811) to mark underground lines before we dig, ensuring a safe and legal installation. Our goal is to provide a “hassle-free” experience where we manage the bureaucratic details and inspections, allowing you to focus on choosing the perfect style for your home while knowing your project is fully compliant with all local regulations and homeowner association guidelines.
Achieving a seamless blend between your new fence and your home’s architectural style is one of our primary design goals. We understand that a fence is a significant visual element that should enhance, not distract from, your property’s overall curb appeal. Our team offers an extensive selection of materials, including custom-stained wood, modern vinyl, and ornamental iron, allowing us to replicate existing styles or meet strict Homeowner Association (HOA) requirements. During our initial consultation, we analyze your home’s exterior finishes and neighborhood surroundings to recommend colors and textures that complement your landscape. Whether you need to match a specific picket height, a unique gate design, or a particular stain shade, we provide the expert craftsmanship and material variety necessary to ensure your new perimeter looks like it was always meant to be there.
If you are looking for durability without the need for constant staining or painting, vinyl and aluminum are the premier choices. Unlike traditional wood, high-quality vinyl (PVC) is engineered to withstand the elements without rotting, warping, or fading, requiring only an occasional rinse with a garden hose to look brand new. For a sleeker, more modern aesthetic, ornamental aluminum provides the elegant look of wrought iron but is completely rust-proof and finished with a durable powder coating that lasts for decades. We also offer composite fencing, which combines the natural look of wood with the extreme durability of recycled polymers. By investing in these high-performance materials, you save significant time and money on long-term maintenance while ensuring your property’s perimeter remains beautiful, secure, and structurally sound for years to come.
Determining whether to restain or replace depends entirely on the structural integrity of your existing wood. If your fence is graying but the pickets are still firm and the posts are sturdy, a professional deep clean and restaining can breathe new life into the wood and provide years of additional protection. However, if you notice significant rot at the base of the posts, severe warping, or “soft” spots where the wood is crumbling, a new stain will only mask a failing structure. During our assessment, we check for stable footings and insect damage to see if the wood can still absorb protective oils. If the skeletal structure is compromised, we recommend a full replacement to ensure safety and curb appeal. Our goal is to provide the most honest, cost-effective recommendation to keep your property secure and looking its best for the long haul.
Call ANYTIME – 24/7
Available 24/7 for all your roofing and remodeling needs. Call us anytime for expert service and support.